Shared
Services
Sharing Saves! How a Shared
Services Model can work for you!
Today, more than ever, business
success depends on a well-managed and reliable IT
infrastructure, your ability to manage IT services is
being put to the highest test. You must deliver maximum
value while tightly controlling costs and budget
performance.
Most likely your company spends a lot of
time focusing on efficiency and cost reduction. If you
think that you may be reaching the point where you are as
efficient as possible with your current business structure,
then it may be time to consider our Shared
Services.
We believe that in using our shared
services model your business will not only be able to save
costs but will be able to achieve greater operational
efficiency and responsiveness. Through our model we can deliver
world class IT services to your business faster than or
external IT manager and as fast as an internal IT manager for
less cost. You will be able to reduce cost structures, attain
higher levels of service and improve or add quality of service
to your business. The level or quantum of services or set of
services that is provided to you through is scaleable to
and defined by your needs.
Outsourcing your IT services can
significantly reduce the complexity of your IT, accelerate
business growth while mitigating business risk, lower operating
costs while delivering greater competancies and free up your
time and your staff time allowing you to focus more on your
business rather than operational problems and
inefficiencies.
No International
Boundaries
Our Real Time Online Diagnostics System can be
deployed and function anywhere in the world giving repairs,
services and support to remote locations and countries for
people, companies, mining operation, ships etc in fact
anywhere where there is an internet connection over ADSL or
satellite.
This is great news for travellers and travelling executives who
need urgent service while travelling.
Current Market Dynamics
Whilst Shared Services is a rapid growth
industry in the private sector within government it is
relatively immature with some sources putting it 7–10 years
behind the corporate private sector market.
Demand for shared services in the public
sector continues to grow both in the numbers of organisations
commencing projects and breadth of services being considered
for shared services. Buyers are moving closer to adopting
standard products, joining wider sharing groups and tackling
governance structures.
A strong internal supply market is
emerging with large departments offering services back into the
public sector. Many private sector suppliers are still forming
their shared services strategies and looking for the right
outsourcing opportunities.
Government buyers are showing an
over-emphasis on IT in approaching shared services, at the cost
of tackling fundamental organisational
transformation.
eZeHire has engaged with the market in a
more coordinated way with more streamlined solutions driving
commonality across the platform and productisation of its
shared services to all private and government
sectors.
In order to properly avail itself of the
advantages offered by outsourcing to shared services a SMB must
first be proficient in understanding the dynamics of their
business and the potential cost savings to be delivered across
all services and administration processes of their business.
Many SMB’s fail to take all such considerations into
account.
Our Shared Services include:-
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Annual Optimisation –
Includes Installs, Optimisation, Health Check,
Pre-Delivery Installs |
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Extended Fix or Replace
Warranty, Computer Imaging, Archiving & Data
Storage |
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Telephone and Online
Support |
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ROD BASIC - Remote Monitoring
and Diagnostics (single PC or Notebook) |
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Online Repair and
Maintenance |
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Remote Monitoring and
Diagnostics for Server and Networks |
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Remote Systems Management
includes Monitoring and Reporting |
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Remote Asset Tracking and
Management |
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Redundancy planning and
Management |
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Secure VPN and Data
Encryption Services |
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Domain Name Handling and
Management |
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Website Hosting and
Management (20GB Bandwidth) |
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Email Hosting, Setup,
Management of email accounts Integration into your
Business |
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Remote offsite Backup
Solution |
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Security, Antivirus and
Online Security Audits |
- Lease and Asset Management
Lease and Asset Management - “Asset management" is a term that basically means the ability to plan, acquire, manage, service and recycle assets in a systematic manner within a leasing infrastructure.
- On-Line IT and Telephone Support Service
On-Line IT and Telephone Support Service - Can we save you money and time with our Telephone or On Line Support Service?
- Online Backup
Our Online Backup is a unique offsite backup solution that allows IT service providers to easily and affordably set up and maintain an efficient backup network and automate backups to PCs, servers, or storage devices that you manage or we manage for you.
- Remote Computer Repair
Remote Computer Repair - This is fantastic news and an ideal computer repair service for the disabled or elderly where transportation is an issue or to people in remote locations.
- Extended Warranty
Extended Warranty - we offer extended Fix or Replacement Warranty with our rental-finance, leasing and hire purchase on computers, notebooks, servers and most audio visual equipment.
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