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Shared Services

Sharing Saves! How a Shared Services Model can work for you!Shared Services

Today, more than ever, business success depends on a well-managed and reliable IT infrastructure, your ability to manage IT services is being put to the highest test. You must deliver maximum value while tightly controlling costs and budget performance.

Most likely your company spends a lot of time focusing on efficiency and cost reduction.  If you think that you may be reaching the point where you are as efficient as possible with your current business structure, then it may be time to consider our Shared Services.

We believe that in using our shared services model your business will not only be able to save costs but will be able to achieve greater operational efficiency and responsiveness. Through our model we can deliver world class IT services to your business faster than  or external IT manager and as fast as an internal IT manager for less cost. You will be able to reduce cost structures, attain higher levels of service and improve or add quality of service to your business. The level or quantum of services or set of services that is provided to you through is scaleable to and defined by your needs.

Outsourcing your IT services can significantly reduce the complexity of your IT, accelerate business growth while mitigating business risk, lower operating costs while delivering greater competancies and free up your time and your staff time allowing you to focus more on your business rather than operational problems and inefficiencies.

No International BoundariesOffshore Outsourcing

Our Real Time Online Diagnostics System can be deployed and function anywhere in the world giving repairs, services and support to remote locations and countries for people, companies, mining  operation, ships etc in fact anywhere where there is an internet connection over ADSL or satellite. This is great news for travellers and travelling executives who need urgent service while travelling.

Current Market Dynamics

Whilst Shared Services is a rapid growth industry in the private sector within government it is relatively immature with some sources putting it 7–10 years behind the corporate private sector market.

Demand for shared services in the public sector continues to grow both in the numbers of organisations commencing projects and breadth of services being considered for shared services. Buyers are moving closer to adopting standard products, joining wider sharing groups and tackling governance structures.

A strong internal supply market is emerging with large departments offering services back into the public sector. Many private sector suppliers are still forming their shared services strategies and looking for the right outsourcing opportunities.

Government buyers are showing an over-emphasis on IT in approaching shared services, at the cost of tackling fundamental organisational transformation.

eZeHire has engaged with the market in a more coordinated way with more streamlined solutions driving commonality across the platform and productisation of its shared services to all private and government sectors.

In order to properly avail itself of the advantages offered by outsourcing to shared services a SMB must first be proficient in understanding the dynamics of their business and the potential cost savings to be delivered across all services and administration processes of their business. Many SMB’s fail to take all such considerations into account.

Our Shared Services include:-

Annual Optimisation – Includes Installs, Optimisation, Health Check, Pre-Delivery Installs
Extended Fix or Replace Warranty, Computer Imaging, Archiving & Data Storage
Telephone and Online Support
ROD BASIC - Remote Monitoring and Diagnostics (single PC or Notebook)
Online Repair and Maintenance
Remote Monitoring and Diagnostics for Server and Networks
Remote Systems Management includes Monitoring and Reporting
Remote Asset Tracking and Management
Redundancy planning and Management
Secure VPN and Data Encryption Services
Domain Name Handling and Management
Website Hosting and Management (20GB Bandwidth)
Email Hosting, Setup, Management of email accounts Integration into your Business
Remote offsite Backup Solution
Security, Antivirus and Online Security Audits

  • Lease and Asset Management
    Lease and Asset Management - “Asset management" is a term that basically means the ability to plan, acquire, manage, service and recycle assets in a systematic manner within a leasing infrastructure.
  • On-Line IT and Telephone Support Service
    On-Line IT and Telephone Support Service - Can we save you money and time with our Telephone or On Line Support Service?
  • Online Backup
    Our Online Backup is a unique offsite backup solution that allows IT service providers to easily and affordably set up and maintain an efficient backup network and automate backups to PCs, servers, or storage devices that you manage or we manage for you.
  • Remote Computer Repair
    Remote Computer Repair - This is fantastic news and an ideal computer repair service for the disabled or elderly where transportation is an issue or to people in remote locations.
  • Extended Warranty
    Extended Warranty - we offer extended Fix or Replacement Warranty with our rental-finance, leasing and hire purchase on computers, notebooks, servers and most audio visual equipment.